Products out of warranty

Note: this policy applies to Polar hardware products only.


Out of warranty support for FT100, RITS510a, GRS500

 Support for out of warranty products

Polar Instruments’ policy for the support of purchased products after expiry of their warranty period is as follows:

We will endeavor to provide technical support and replacement parts for products for a period of 7 years after date of purchase, or 4 years after cease of manufacture (whichever occurs sooner).

Any product that has been out of production for 4 years or more is considered "not repairable".  
Spare parts for any product that has been out of production for 4 years or more will not generally be available.

Circumstances outside Polar’s control may sometimes prevent us from meeting these targets. Therefore this statement should not be treated as a guarantee of supply.

The following products have been out of production for more than 4 years, and are now classified as non-repairable:

Product

Last manufactured 

B2000, B2000A and pods

1987

B3T, B3T pods

1994

CITS100

1995

CITS200

1997

CITS500

1998

CITS500s2,CITS500s4

2004

CITS500s2a,CITS500s4a

2004

CITS800s4 (Support ends June 30th 2011) 2007

DS102

1987

PFL720

1999

RITS500s

2000

Toneohm 550

1995

Toneohm 550A

1999

Toneohm 580

1995

Toneohm 700 (and earlier)

1988

Toneohm 850

1995

Toneohm 950 non-CE version (pre serial 012213)

1996

T1000

1995

T1000A

1998

T1200

1989

T1500

1995

T1500A

1999

T2500

1998

T3000

2000

T6000

2000

T4000

1999

T4040

1998

T4080

1999

T4128

1999

TD8000

1999