Polar is open for business and here to support you. We are monitoring the present situation closely and balancing this responsibility with the critical health and well-being of our employees.  We recognize the situation is dynamic and will adjust our policies as needed to keep our employees safe. Polar staff are working as normal from home offices, and where local regulations permit can access our offices for essential shipments and collections. Regional regulations are changing with short notice so please contact your local office for updated information. This page will be updated when significant changes take place.

CITS instrument calibrations.

Please contact your local office for information on CITS calibrations, we are endeavoring to calibrate CITS on schedule however local restrictions and freight schedule changes mean you should plan in advance. Please do contact your local Polar office for advice.

Concessionary licenses

For customers with active Polarcare who are being asked to work from home. Polar is pleased to provide 4 week node locked licenses for their existing software entitlement licensed to the MAC address of the end users home office laptop. Please contact Polarcare for assistance. These will be reviewed dependent on the duration of home working that is required.

Financial

The company is financially sound with a strong balance sheet and the Directors remain confident of the company's ability to withstand the effects of Covid-19.

Summary

Our global experience and ability to move to home working for the majority of customer requirements means we are well placed to support you during this time of exceptional disruption.

Polar Instruments Ltd – April 2020