Polar Instruments privacy policy

Privacy statement – how we may collect, store and use your personal data


This page sets out the privacy policy of Polar Instruments Ltd. and explains how we use your personal data (meaning any information about you which is personally identifiable, such as your name, address, telephone number or email address.)

By providing us with your personal data you acknowledge your acceptance of the provisions in our privacy policy. Any changes to our privacy policy will be made on this page. Therefore, you should review these terms on a regular basis. By continuing to permit us to use your personal data you will be deemed to have accepted any such changes.

We are committed to protecting the privacy of any personal data that you may submit to us. Such personal data is obtained only when voluntarily submitted by you and is subject to the provisions set out on this page.

Should you have any queries or complaints about how your personal data is processed by us and/or any third parties please contact us: dataprotection@polarinstruments.com

Who we are

We are Polar Instruments Ltd, a company registered in Guernsey under registration number 5181.

Our registered address is Garenne Park, Rue de la Cache, St Sampson, Guernsey, GY2 4AF.

Polar Instruments Ltd. has notified the Office of the Data Protection Commissioner of the Channel Islands and is registered under registration number 10790.

You may contact us at dataprotection@polarinstruments.com with any questions about data protection relating to Polar Instruments Ltd. or its subsidiaries.

How we may collect data

We may collect your data in a number of ways that include: 

  • data you provide by completing forms on our website
  • data you provide completing enquiry forms at seminars, exhibitions, etc.
  • if you contact us in writing, by email or other electronic means, we may keep a record of that correspondence
  • if you contact us by telephone and provide us with personal data
  • if you authorize a third-party to transmit your personal data to us

How we may use your personal data

Your personal data will be treated in accordance with The Data Protection (Bailiwick of Guernsey) Law, 2017 (as amended) and the European Union's General Data Protection Regulation (GDPR). We may collect personal data about you in order to:

  • allow you to participate in registration-only features of our website and to download certain content
  • provide you with evaluation versions of our products 
  • provide you with information that you request from us
  • provide you with information which we feel may interest you, where you have consented to be contacted for such purposes 
  • enable us to contact you in relation to products or services which we have supplied to you

If you do not wish us to use your personal data in this way please contact us: dataprotection@polarinstruments.com.

Will we share your personal data with third parties?

We may share your personal data with Polar Instruments Ltd.'s subsidiaries and with authorized distributors of our products which are listed on our website. Some of these offices are located in countries outside the European Economic Area (“EEA”).

We will not otherwise share your personal data unless we are under a duty to disclose or share it in order to comply with any legal obligation or in order to enforce or apply our Terms & Conditions of use and other agreements or to protect the rights, property, or safety of Polar Instruments Ltd or any member of the Polar Instruments group of companies.

Cookies and IP addresses

If you access our website we may collect information about your computer, including, where available, your IP address, operating system and browser type for system administration purposes. These are statistical data about our users' browsing actions and patterns and does not identify you as an individual. We reserve the right to use cookies from time to time for the purpose of improving our customer experience. These are not used to track identifiable personal data.

Electronic communications

If you provide us with personal data over the Internet, you should be aware that data transmission via this medium cannot be guaranteed to be 100% secure. While we will take all reasonable efforts to protect such personal data, you acknowledge that we cannot ensure or warrant the security of any personal data provided by these means and you provide it to us at your own risk.

Once received, we have appropriate procedures covering the storage and disclosure of personal data in order to prevent unauthorized access and to comply with The Data Protection (Bailiwick of Guernsey) Law, 2017 (as amended) and the GDPR.

If, despite our security precautions, personal data is inadvertently disclosed, we shall make all reasonable efforts to limit and remedy the disclosure but, to the extent permitted by law, we accept no liability for unintentional disclosure of personal data.

Right to access your personal data

We want to make sure that your personal data is accurate and up to date. You have the right to request a copy of your personal data and may ask us to correct personal data that is inaccurate. 

Right to have your personal data erased

Under certain conditions, as detailed in Article 17 of the GDPR, you have the right to ask us to erase your data by contacting the address below.


If you want to contact us with any questions, comments or complaints about how we collect, use or retain your personal data, please contact us at dataprotection@polarinstruments.com or write to:

Data Protection Contact, Polar Instruments Ltd, Garenne Park, Rue de la Cache, St Sampson, Guernsey GY2 4AF.

This privacy statement is dated April 2018.